Frequent questions about ProjectSheet
❯"Authorization is required" or "drive.google.com refused to connect"
These error message keep appearing when you open the sidebar due to a Google issue with multiple accounts in the browser. A workaround is opening ProjectSheet in the incognito window in the Chrome browser. After authorization you can continue in the normal browser window.
See Google Issue Tracker for technical details and click on the star to receive updates.
❯In the Pro version the dates sometimes change randomly
Some actions take time for calculation, like inserting new tasks or changing dates. In the tab at the bottom of the sheet you see "Please wait..." to indicate this.
In the Pro version you have an additional column called Days, containing the duration of a task. To move a task to a later date, in Pro you simply change the Start date and Pro calculates the new Finish date based on the number of Days, taking into account weekends and holidays. There is no need to change the Finish date yourself.
❯What do the permissions mean I need to agree to in order to use ProjectSheet?
You need to authorize ProjectSheet once, so it can execute functions for you in Google Sheets.
In detail the required permissions are:
View and manage spreadsheets that this application has been installed in
Access to your Google Drive is limited to spreadsheets that use ProjectSheet.
Connect to an external service
ProjectSheet needs this permission to check the Pro license.
Allow this application to run when you are not present
This permission allows ProjectSheet to act on changes you make in the spreadsheet like column insertion.
Display and run third-party web content in prompts and sidebars inside Google applications
ProjectSheet is a regular add-on that runs code and stores settings with each spreadsheet.
❯Why can I not re-open the sidebar and only start a new project?
This typically happens if the spreadsheet layout has been modified and is not recognized anymore by the ProjectSheet add-on.
Please check the do's and don'ts of customizing a ProjectSheet spreadsheet.
❯How to remove 'task schedule' and 'resource' tab from my spreadsheet?
They add automatic again when I reopen!
ProjectSheet (re)builds the tabs when they are not present.
You can prevent this by disabling the ProjectSheet add-on for this spreadsheet.
To do this you go to menu Add-ons > Manage add-ons... Select MANAGE at ProjectSheet
and un-select 'Use in this document'.
Also see Google Help.
After you did this you can delete the tabs without rebuild.
If the above does not work, there may be an issue due to Google changing the marketplace in the middle of 2019 where you got the add-on. This intermediate position can be resolved as follows:
❯Does Undo (Ctrl+Z) work in ProjectSheet?
It does but in a very limited way. A ProjectSheet function performs many spreadsheet functions which all need to be undone separately. Only functions which do not involve ProjectSheet can be undone with one click. Examples are color and layout.
As an alternative to Undo you can restore a previous version. In The File menu go to Version history > See version history, select the desired version and click the green Restore this version button.
❯Can I add ProjectSheet into an existing spreadsheet?
Adding ProjectSheet into an existing spreadsheet is prevented and you will be asked to make a new spreadsheet.
When you do this you can copy the ProjectSheet worksheet(s) from the new spreadsheet into the existing spreadsheet.
You can now use the ProjectSheet add-on in the existing spreadsheet.
A worksheet can be copied to another spreadsheet from the menu at the tab of the worksheet.
❯Is it possible to color each resource its own color and then color the Gantt bar with that resource's color?
A task can have more than one resource assigned, which makes it hard to choose the color.
What you can do is give each Gantt bar a color of your own choice. This is possible by giving the task description cell a background color, which is copied by ProjectSheet into the bar after you press the refresh button at the bottom of the sidebar.
You can also use Google Sheet conditional formatting for coloring resource cells at each task.
❯If I apply the ProjectSheet Pro add-in to a document, can others with whom I share it also edit it?
The following applies to ProjectSheet Pro and file sharing:
- With a ProjectSheet Pro add-on license you can edit a ProjectSheet schedule with the Pro features, also when the file is shared with you for editing.
- When a Pro user opens a shared non-Pro schedule, ProjectSheet adds Pro columns and sheets to the file which the non-Pro user sees as well, but cannot use.
- Without a ProjectSheet Pro license you can only edit a shared ProjectSheet Pro schedule with the standard features.
- A non-Pro user needs to know what he can and cannot edit in a shared Pro schedule in order to have effect, which has a risk for confusion. For example, if you change Days, the Finish date will not be updated.
- Sharing for viewing is safe to avoid confusion in all cases. For viewing of the shared spreadsheet, the installation of ProjectSheet is not required. Sharing for editing is safe as long as you share with users who also have a Pro license, such as within a Pro for Domain license.
❯Can the project time be more than 10 weeks?
Yes, the timescale of the Gantt chart is independent of the project duration: the tasks table contains the start and end dates per task and the Gantt chart shows the tasks within the timescale as a bar. The project planning can therefore fall outside the Gantt chart. When planning the project, seeing all phases of the project in the Gantt chart is important. While tracking the project during execution, seeing each phase in detail is more useful. Both is possible with ProjectSheet.
Do not change the Gantt chart itself. In the Sidebar Settings under Gantt chart timescale you can set its Start date and scale factor. The scale factor, expressed in time per period, determines the total time of the timescale. By setting these two, you can see the schedule piecewise or completely. At the top of the scale factor list is the 'Autofit' function to get the entire project in the Gantt chart.
By default, the Gantt chart shows 10 weeks of project planning from the date of today with one day per cell. By increasing the scale factor, the accuracy decreases to several days per cell. The number of cells remains the same.
❯How can I show the sidebar again after I closed it?
You can re-open the sidebar by going to menu Add-ons > ProjectSheet > Open sidebar.
❯How can I use a template to repeatedly start a new schedule?
Add ProjectSheet to an empty Google spreadsheet to be used as a Template.
You can add template tasks, resources (Pro) or holidays (Pro).
You can also add sheets of your own.
Start a new project by copying this Template with menu File > Make a copy...
The copy can be used for the new project.
❯Show actual working time in Pro
The Pro version sets start and finish dates combined with time, unlike date-only as in the free version. You can see the time of a date cell in the formula bar of the spreadsheet. The time is based on 24 hours for a full working day in order to be able to work with decimal task duration days. To convert to your own working period in a day, you insert a column to contain the actual working time per start and finish column. In these columns you add cell formulas to get the time part and do the time conversion:
=start_time/24 + MOD(<reference to cell in date+time column in same task row>; 1)/24*working_hours_per_day
You best format the inserted columns as time and keep the original column formatted as date.
See example below for start_time=6 and working_hours_per_day=10.
Here you can read what you can and cannot customize in a ProjectSheet spreadsheet.
❯How do I activate the Pro license after payment?
Only after activation, the Pro functions will become available, also with an extension. This is true for each account in a domain license as well. By clicking in the sidebar of ProjectSheet on Pro info, 'Pro' will be added to the title of the sidebar. Make sure you activate when signed-in with the same account you used during the purchase and which is mentioned on the invoice. Activation needs to be done only once per license period.
Clicking on Pro info again after activation will give the end date of the license period.
❯How can someone else pay for your license?
Order the license in ProjectSheet yourself to be certain that the license is for your Google account. As soon as you reach the PayPal Buy Now button, underneath use right-click to copy link to copy the PayPal link. You send the link to the person who is going to pay with his PayPal account. After payment, you activate/extend the license by clicking Pro in the sidebar.
Note: Do not use the link you get when clicking on Buy Now.
❯Can I transfer a license to another account?
You bought a license via ProjectSheet and PayPal automatically for a certain account, as stated on the invoice. There are two options, each with their own procedure:
Time to new account
You buy a new license for 1 year for the new account, by signing in to ProjectSheet with the new account. After activating the license yourself by clicking on Pro again in the sidebar to the right, it starts immediately. Send a request for transfer with contact with the mail addresses of the old and new account and for verification the PayPal transaction ID's of the old and new license. The time remaining from the old license is then added to the new license and the old license is canceled.
Due to the manual action, this transfer can be done once and is for risk of the user. Start a ProjectSheet trial with the new Google account to check the account. Then send via contact a transfer request stating the email addresses of the old and new account and for verification the PayPal transaction ID of the license. The expiration date of the license remains the same.
❯Can I transfer a single license to a domain license?
Yes, when the single license has the same domain as the domain license, the remaining time of the single account can be added pro rato to the domain license. Pro rato means the remaining time divided by 5 will be added to the time of the domain license. The factor of 5 is the price difference between a single license and a domain license.
The purchase of the domain is done in ProjectSheet while signed in with the account you want to transfer. Click on Pro in the sidebar and click on Buy in the next screen. Then select the domain option and pay with PayPal.
Contact us after you purchased the domain license so that the remaining time can be added manually to the domain license of which you will receive a confirmation.